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Our numbers
The goals we hold ourselves to as your property manager, and how we did. Hits and misses, straight from the system we use to run every property, updated automatically.
Our scorecard
4 of 7 goals met, October 2026
Rent collected
Goal: 98% or greater
Share of September 2026 rent that was paid; arrears from earlier months are not counted against it
Occupancy
Goal: 95% or greater
Rentable units with a tenant in place today
Days to lease
Goal: 21 days or less
From the day a unit is available to the day the new lease starts, last 90 days
Repairs as a share of rent
Goal: 10% or less
Repair bills divided by rent collected, this year
Work order turnaround
Goal: 7 days or less
Median from request to job completed, 134 work orders this year
Gap-free turnover
Goal: 70% or greater
Re-let within 30 days of move-out, 15 turnovers in 12 months
Tenant retention
Goal: 75% or greater
Tenancies that continued through the last 12 months
Figures as of October 22, 2026, from our property management system. This page updates automatically.
Our portfolio
How these are measured
Every number comes from our property management system and refreshes automatically. Rent collected is the share of last month's rent charges (voided charges excluded) that has been paid; because payments go to the oldest balance first, arrears from earlier months are not counted against the month. Days to lease runs from the day a unit is available to the day the new tenant's lease starts, averaged over the last 90 days. Repairs as a share of rent compares this year's repair bills with this year's rent.
Work order turnaround is the median time from a work order being opened to the job being completed, across every work order completed this year: repairs, cleans, turnovers, snow and grounds work. Complaints with no work and quote-only requests are left out, and so are non-emergency jobs at one building where the owner chose a monthly repair visit. Gap-free turnover is the share of tenant changes in the last 12 months where the next tenant moved in within 30 days. Tenant retention is the share of tenancies that continued through the last 12 months. Average residential rent is today's rent roll for occupied homes and apartments; commercial leases are left out.
We publish the misses too. If a number slips, you will see it here first. See our pricing, every fee published, or read who we are.
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Get a free rental analysisWhy we exist
Blue Anchor exists so rental owners in Quinte, Northumberland and Durham can own property without it running their lives, and so their tenants get a well-kept home and a straight answer. We work on extreme ownership and constant communication: every fee is published, every step is reported, and problems get handled, not passed along.
Memberships
National Association of Residential Property Managers (NARPM)|Quinte West Chamber of Commerce, board member 2025 and 2026
Ontario rules we work under
Residential Tenancies Act, 2006|Landlord and Tenant Board|Ontario rent increase guideline
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Blue Anchor Property Management, 25 Frankford Crescent, Trenton, ON K8V 6H8|613-406-7368|Mon to Fri, 9 to 5
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