Tenant FAQs

Properties are rented on a first-come, first-served basis once a completed application and all required fees are received. We recommend applying as soon as possible to secure a rental.

Move-in costs vary by property. In most cases, tenants are required to pay the first month’s rent and last month’s rent prior to move-in.

Applicants must be at least 18 years of age or otherwise legally able to enter into a binding lease agreement.

A cosigner may be required if an applicant does not fully meet income, credit, or rental history qualifications. Cosigners must meet financial requirements and sign a guarantor agreement.

Applications are submitted online. A completed application and supporting documentation, such as proof of income and identification, are required for consideration.

Rent is paid through the secure online tenant portal. Depending on the property, payment options may include automatic bank transfer or other approved methods.

Contact us before acquiring a pet so we can check the specific property. Some buildings and condo corporations have their own rules, and where they do, those apply.

Lease agreements typically hold all tenants jointly responsible for the lease. If one tenant wishes to remain, they may need to qualify independently or find an approved replacement tenant, subject to management approval.

Notice must be in writing on the Landlord and Tenant Board's N9 form. For a month-to-month tenancy it generally needs to reach us at least 60 days before the end of a rental period. Send it through your tenant portal or to our office and we will confirm receipt and walk you through the move-out steps. If you are unsure of your dates, tell us when you are hoping to leave and we will check them with you.

Routine maintenance and repairs are handled by Blue Anchor Property Management. Tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the tenant portal.